FAQ

We’ve put together answers to the most frequent questions we’re asked about Fotografiska. Take a look below. If we haven’t answered your question, please email us at hello.ny@fotografiska.com.

General Information

Fotografiska was founded by two brothers, Jan and Per Broman, who grew up surrounded by photography. As sons of a darkroom manager for a newspaper, they learned to create and develop images in their father’s darkroom at a very young age. This sparked their life-long passion for the process of making images – from idea to eye to shutter to perfect print.

Jan and Per Broman explain, “We had been working with fairs and smaller exhibitions when we decided to put all our faith and money and what little prestige we had into a giant exhibition in a conference hall outside Stockholm. A few months later, the walls of the hall were full of the most colorful photography you can imagine. People from all over Stockholm traveled to the awkward address, and the newspapers were reporting that the event was the talk of the town. From that moment we were sure that would work on a larger scale, and we started to plan a permanent space for photography – a museum that would be owned without any governmental support.”

The concept of Fotografiska was received with wide acclaim, and after operating successfully for eight years, Jan and Per Broman are taking the concept global – first opening in Tallinn, Estonia in June 2019 and now in New York City.

Our Exhibitions are selected by an international committee, composed of a representative from each Fotografiska location, in addition to our Founders.

While Fotografiska does not sell work that is shown at the Museum, we do work closely with galleries in New York and around the world. We are happy to put you in touch with the appropriate person.

At this time, we cannot accommodate luggage. Keep checking back with us, as this may change in the future.

Yes, please contact us at Special.eventsnyc@starr-restaurant.com and provide some background information with dates, the size of your group, and if your event requires food and beverage. We provide all catering in house, though the award-winning STARR Restaurants.

Accesibility

While we do show all kinds of art — which may include nudity or provocative images — Fotografiska is, at its core, inclusive of and accessible by all audiences.

The Museum is wheelchair accessible. We also have wheelchairs on-site that can be used during your visit. These are available on a first-come, first-served basis.

Yes, please contact us at SpecialYes, registered service animals are allowed in the Museum.

Opportunities

We are growing! Please visit our LinkedIn page to view open positions.

Please reach out to partner.ny@fotografiska.com to find out more about our partnership opportunities.

Email us at infony@fotografiska.com with your proposal. Our team will be in touch if there is a possible fit for an Exhibitions or Programming opportunity.

Membership

Absolutely. Any membership purchased prior to March 13, 2020 will be extended for the time in which Fotografiska New York was closed due to COVID-19. The museum reopens to the public on Friday, August 28th.

Typically you can expect your membership card and materials about three weeks after you purchase your membership. Please excuse any delays in receiving your membership card at the current time, as membership materials cannot be mailed while our staff is working remotely. This will be a top priority when we are back in the office.

Of course! Stop by the Front Desk when you arrive and they can look you up in our system. You will then be able to enter the museum immediately.

Follow the steps below:

      • Go to Fotografiska New York
      • Scroll to the bottom of the Fotografiska homepage and click “Your Account.”
      • Enter the email associated with your Member account, then click on “Forgot Your Password.”
      • A temporary link will be sent to your email address.
      • Please click the link, and create a new password.

Once you’ve done this, you can log in as a Member with your username (your email) and the unique password you created. 

Fotografiska Museum Associates will be able to help you reset your password if needed.

Your account gives you access to special members-only events, as well as members-only discounted prices for programming and events.

For guests to receive half-priced tickets, they must be accompanied by a member and purchase tickets at the Front Desk. Half-priced tickets cannot be reserved online ahead of time.

No! As a member, please come anytime – no reservation needed.  As soon as you arrive, come straight through, skip the lines and enjoy immediate entry. 

    • A year of unlimited visits
    • Entry upon arrival – no reservation needed, no lines  
    • Unlimited half-priced tickets for your guests
    • First access to select programs and events
    • Discounted members-only pricing for select programs and events 
    • Member Newsletter – delivered twice monthly to your inbox
    • 10% discount at our Shop year-round plus monthly special offers 
    • 10% discount at the Museum Café 
    • Free admission to Fotografiska Stockholm and Fotografiska Tallinn